Terms and Conditions

Thank you for shopping with Kentora Retail LLC. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a 30-day return policy. Please read our return and refund policy below:

• Terms of return: You may return any item purchased from Kentora Retail within 30 days of the purchase date.
• State of return: The item must be returned in its original condition, unworn and unopened.
• Reason for return: You may return an item if it is damaged or incorrect.
• Process for return: To initiate a return, please contact our customer service at 561-749-9906 or email us at Customerservice@Kentoraretail.com. We will provide you with instructions on how to return the item.
• Process of refund: Once we receive the returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
• Contact details: If you have any questions about our Return and Refund Policy, please contact us at 561-749-9906 or email us at Customerservice@Kentoraretail.com.

Please note that this policy is subject to change. For more information, please visit our website or contact our customer service.